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    Use Cases

    One platform,
    every business challenge

    From field data collection to sales CRM, GDPR compliance to HR recruitment — Thingsform adapts to every business function.

    50

    integrated modules

    8

    sectors covered

    100%

    no-code or low-code

    24/7

    automations running

    Marketing & Growth

    Lead generation & qualification

    Capture leads through smart forms, auto-qualify them with scores, and feed your CRM in real time. Custom landing pages maximise conversions.

    3×

    more qualified leads

    −60%

    less manual entry

    < 2min

    processing time

    Automated workflow

    1

    Visitor fills the form

    2

    Qualification score computed

    3

    Lead created in ThingsCRM

    4

    Welcome email sent

    5

    Analytics report updated

    Commerce & Sales

    CRM & sales tracking

    Manage contacts, visualise your sales pipeline in kanban, send personalised follow-up emails and sign quotes online. Your full sales cycle in one platform.

    +40%

    conversion rate

    −80%

    signing time

    2×

    more kept appts

    Automated workflow

    1

    Contact added to CRM

    2

    Quote generated & signed online

    3

    Meeting auto-scheduled

    4

    Email follow-up triggered

    5

    Opportunity updated

    Human Resources

    Recruitment & onboarding

    Publish application forms, collect and organise files in the DMS, schedule interviews with the built-in calendar, automate responses and collect digital signatures for contracts.

    −70%

    admin workload

    5j→2j

    processing time

    100%

    contracts online

    Automated workflow

    1

    Application submitted via form

    2

    File stored in DMS

    3

    Interview auto-scheduled

    4

    Offer signed digitally

    5

    Onboarding triggered

    Customer Support

    Ticket management & customer support

    Centralise all requests in a unified inbox, auto-create tickets, prioritise with smart alerts and measure satisfaction via post-resolution forms.

    −50%

    resolution time

    +25%

    customer satisfaction

    0

    lost requests

    Automated workflow

    1

    Request received in ThingsInbox

    2

    Ticket created & assigned

    3

    Alert if SLA breached

    4

    Customer notified at each step

    5

    CSAT collected post-resolution

    Field & IoT

    Field inspection & IoT monitoring

    Equip field teams with offline forms, view data on annotated image plans, connect IoT sensors for real-time monitoring, and receive instant alerts on anomalies.

    100%

    data captured offline

    < 5s

    IoT alert delay

    −90%

    paper reports

    Automated workflow

    1

    Agent enters data on tablet (offline)

    2

    Sync on reconnection

    3

    Data placed on image plan

    4

    IoT sensors transmit in real time

    5

    Alert if threshold exceeded

    Healthcare & Compliance

    GDPR compliance & document management

    Collect timestamped GDPR consents, manage sensitive documents in an encrypted DMS, e-sign medical or legal documents, and keep a full audit trail.

    100%

    GDPR compliance

    0

    paper in process

    −65%

    documentary risk

    Automated workflow

    1

    Consent collected & timestamped

    2

    Document archived in DMS

    3

    Electronic signature applied

    4

    Audit trail recorded

    5

    GDPR report available on demand

    Automation & Workflows

    Business process automation

    Build no-code automations that connect your modules: notifications, emails, data updates, webhooks to external tools. Reduce repetitive tasks and focus on what matters.

    −75%

    manual tasks

    24/7

    auto-execution

    ∞

    integrations

    Automated workflow

    1

    Trigger detected (form, date, webhook…)

    2

    Condition evaluated by ThingsAI

    3

    Action executed (email, alert, update)

    4

    Log recorded

    5

    Performance report generated

    Education & Training

    Assessments & learner tracking

    Create assessment questionnaires, collect learner feedback, track progress via analytics dashboards, schedule sessions and manage teaching resources in the DMS.

    +30%

    completion rate

    −50%

    grading time

    360°

    learner view

    Automated workflow

    1

    Assessment created & shared

    2

    Learner responds online

    3

    Results analysed in real time

    4

    Make-up session scheduled

    5

    Progress report exported

    How it works

    Get started in 3 steps

    01

    Choose your modules

    Select modules suited to your use case from the 50 available. Activate them with a click.

    02

    Configure your processes

    Create your forms, define automations, and connect modules to each other — no code required.

    03

    Measure and optimise

    Track your KPIs in real time in Analytics, configure alerts and continuously improve.

    All the modules you need

    Each use case draws on a combination of modules. Explore them all.

    Don't see your use case?

    Thingsform is modular and flexible. Contact us — we'll show you how to tailor it to your business.