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Use Cases

One platform,
every business challenge

From field data collection to sales CRM, GDPR compliance to HR recruitment — Thingsform adapts to every business function.

42+

integrated modules

8

sectors covered

100%

no-code or low-code

24/7

automations running

Marketing & Growth

Lead generation & qualification

Capture leads through smart forms, auto-qualify them with scores, and feed your CRM in real time. Custom landing pages maximise conversions.

more qualified leads

−60%

less manual entry

< 2min

processing time

Automated workflow

1

Visitor fills the form

2

Qualification score computed

3

Lead created in ThingsCRM

4

Welcome email sent

5

Analytics report updated

Commerce & Sales

CRM & sales tracking

Manage contacts, visualise your sales pipeline in kanban, send personalised follow-up emails and sign quotes online. Your full sales cycle in one platform.

+40%

conversion rate

−80%

signing time

more kept appts

Automated workflow

1

Contact added to CRM

2

Quote generated & signed online

3

Meeting auto-scheduled

4

Email follow-up triggered

5

Opportunity updated

Human Resources

Recruitment & onboarding

Publish application forms, collect and organise files in the DMS, schedule interviews with the built-in calendar, automate responses and collect digital signatures for contracts.

−70%

admin workload

5j→2j

processing time

100%

contracts online

Automated workflow

1

Application submitted via form

2

File stored in DMS

3

Interview auto-scheduled

4

Offer signed digitally

5

Onboarding triggered

Customer Support

Ticket management & customer support

Centralise all requests in a unified inbox, auto-create tickets, prioritise with smart alerts and measure satisfaction via post-resolution forms.

−50%

resolution time

+25%

customer satisfaction

0

lost requests

Automated workflow

1

Request received in ThingsInbox

2

Ticket created & assigned

3

Alert if SLA breached

4

Customer notified at each step

5

CSAT collected post-resolution

Field & IoT

Field inspection & IoT monitoring

Equip field teams with offline forms, view data on annotated image plans, connect IoT sensors for real-time monitoring, and receive instant alerts on anomalies.

100%

data captured offline

< 5s

IoT alert delay

−90%

paper reports

Automated workflow

1

Agent enters data on tablet (offline)

2

Sync on reconnection

3

Data placed on image plan

4

IoT sensors transmit in real time

5

Alert if threshold exceeded

Healthcare & Compliance

GDPR compliance & document management

Collect timestamped GDPR consents, manage sensitive documents in an encrypted DMS, e-sign medical or legal documents, and keep a full audit trail.

100%

GDPR compliance

0

paper in process

−65%

documentary risk

Automated workflow

1

Consent collected & timestamped

2

Document archived in DMS

3

Electronic signature applied

4

Audit trail recorded

5

GDPR report available on demand

Automation & Workflows

Business process automation

Build no-code automations that connect your modules: notifications, emails, data updates, webhooks to external tools. Reduce repetitive tasks and focus on what matters.

−75%

manual tasks

24/7

auto-execution

integrations

Automated workflow

1

Trigger detected (form, date, webhook…)

2

Condition evaluated by ThingsAI

3

Action executed (email, alert, update)

4

Log recorded

5

Performance report generated

Education & Training

Assessments & learner tracking

Create assessment questionnaires, collect learner feedback, track progress via analytics dashboards, schedule sessions and manage teaching resources in the DMS.

+30%

completion rate

−50%

grading time

360°

learner view

Automated workflow

1

Assessment created & shared

2

Learner responds online

3

Results analysed in real time

4

Make-up session scheduled

5

Progress report exported

How it works

Get started in 3 steps

01

Choose your modules

Select modules suited to your use case from 42+ available. Activate them with a click.

02

Configure your processes

Create your forms, define automations, and connect modules to each other — no code required.

03

Measure and optimise

Track your KPIs in real time in Analytics, configure alerts and continuously improve.

All the modules you need

Each use case draws on a combination of modules. Explore them all.

"Thingsform cut our application processing time by 3×. The integration between forms, DMS and calendar is remarkable."

HR Director, industrial SME

"We collect field data without internet, it syncs as soon as we're back in coverage. A real operational win."

Maintenance Manager, Construction

"Our automations run 24/7. We no longer handle repetitive tasks — Thingsform takes care of them entirely."

COO, SaaS startup

Don't see your use case?

Thingsform is modular and flexible. Contact us — we'll show you how to tailor it to your business.