Readings in basements and plant rooms
Meters, boiler rooms, electrical rooms: the places where readings are taken are often the places with no signal.
Collecting where there is no signal
Basement, warehouse, rural area, remote site: the form opens, capture continues, photos attach. Everything reaches the server as soon as the connection returns.
What gets in the way today
Most collection tools assume a permanent connection. In the field that assumption fails regularly: a basement, a dead zone, a steel-framed building is enough. Teams then fall back on paper, and paper ends up re-keyed at the office — with the typos, the delays and the lost sheets that re-keying always brings. The cost is rarely counted, because it is spread across every round.
How it works
- 01
The form stays available
Once opened, the form works without a connection. The technician does not check their signal before starting: they just record, as usual.
- 02
Photos and signature included
It is not only text fields that survive offline: photos taken and the signature collected are kept on the device with the rest of the record.
- 03
Syncing happens on its own
When the signal returns, everything uploads with no action needed. There is no "send later" button to remember, which is precisely the kind of oversight that costs a job.
- 04
What follows kicks in on arrival
Once the data lands, it triggers what should follow: task, alert, report, dashboard update. A delay in capture does not delay the processing.
Three concrete situations
Surveys in rural areas
A team surveying in the field fills questionnaires through the day and syncs in the evening, without depending on coverage they do not control.
Warehouse stocktaking
The aisles of a steel warehouse often cut the signal. Counting continues, and the discrepancies come up together at the end.
Frequently asked questions
Is offline restricted to paid plans?
No. Offline capture is active on all five plans, including the free one. The installable mobile app is available from the Essential plan.
What if the phone dies before syncing?
The record is kept on the device, not merely in memory: it is found again when the form is reopened. As with any unsent work, it remains wise to sync at the first opportunity.
Is there a limit to how much can be captured offline?
The practical limit is the space available on the device, photos weighing far more than text. Over a day's round it is a non-issue; over several days with no sync at all, it is worth checking.
Does the data stay in Europe?
Yes. Once synced, data is hosted on servers located in the European Union, in line with GDPR.